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FAQ

Our website is secured by the most advanced SSL Encryption. We do not store customer credit card information on our server.

Q. How much is shipping?

A: Shipping is $1.99 per item within All US state including HI, PR and Guam and free shipping for orders over $50.00 or more

Q: How do i find my size.

A: Please visit our sizing chart available at the bottom of the homepage for find out the measurement of our t shirt.

Q: How do i contact Super Graphic Tees Team if i have question?

A: You can contact us by complete web form below.

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Q: I placed an order but did not receive a order confirmation.

A: Our automated system sends order confirmation upon payment completion. If you did not receive an email please check your spam / junk mail folder as your email provider may have filter our email as spam.

Q: I placed an order and got an error/rejection but still see an attempt to charge on my credit card.

A: As result of fail CVC, address, or zip code check your order may be rejected by credit processor. However during the verification the transaction is sent to your credit card company in attempt to make the authorization. But since the authorized failed due to incorrect billing information the charge will usually be remove by your credit card pending statement within 24 hours.

Q: Can i track my shipment?

A: If you are within continent of USA, you can track your order here. http://www.supergraphictees.com/order-tracking/

Q: What do i do if i haven’t receive my order?

A: You can contact us via contact form above and we will respond to your inquiry withing 24 hours.

Q: Where are your tees made?

A: Our Tees starts our its life as plain tees made by Gildan, Anvil, Hanes or Fruit of the loom cotton tees. Printing and packaging is all done in house at our California office.

Q: Why did I receive zip/postal code fail validation?

A: The result of the CVC, address, and zip/postal code checks are ones that we pass directly through from the cardholder’s bank. If the zip check has failed, it’s because the bank is telling us that the zip code does not match the one it has on file.

If the cardholder has recently moved, it may take their bank a while to have the correct zip code on file for them. If the cardholder hasn’t moved recently, they may wish to call their bank and confirm that the information their bank has on file is correct.