HOLIDAY RETURN POLICY
Returns / exchanges are not accepted for purchases made during holiday period. November 10th to January 4th. All sales are final during this time.
We want you to love what you order. If you’re not satisfied with your purchase, return the item(s) for refund to your original payment. All returns must be made within 14 days of placing your order.
Follow link below to open support ticket for return / exchange requests.
** Please email us to acquire RMA # before sending in a return. Return will not be accepted without RMA number.
Indicate what you’re returning and why. Let us know if you would like to return your item(s) for refund. In order to process your return, please include your name, email address, and order number along with the items that you’re returning. You’ll be responsible for the shipping charges associated with sending the return back to us.
All return item will incur $4.99 restocking fee per item. If you’re asking for a refund, you’ll only be reimbursed for the item(s) returned. The $4.99 per item restocking fee will be deducted from the original total amount.
Due to cost of the items we do not provide return postage for return items.
Return form must be filled out completely and included with the returned item to prevent from any delay.
All returned items must be in the original condition you received them in. We do not accept washed items.
Certain items, like custom printed goods, are not eligible for returns. Custom printed goods are especially made for you and your order. And because of this limited nature, we’re unable to accept returns.
We still want to make sure the custom printing process gives you products you love, so we triple check every step along the way to guarantee their quality. We’ll happily replace these items if they arrive damaged or if the quality is unsatisfactory.